Copyright ©AQ TRADING JAPAN 2023. All rights reserved.
Frequently Asked Questions
To purchase a vehicle from us, simply follow these steps:
– Browse our inventory and select the vehicle you are interested in.
– Click on the “Search” button and fill out the necessary information.
– Fill the contact Form and send to us,Our sales team will contact you to guide you through the purchasing process.
We accept various payment methods, including:
– Bank wire transfer
– Online payment gateways (please check availability).
Our sales team will provide you with detailed payment instructions upon your inquiry.
Our shipment process is as follows:
– Upon successful payment, we initiate the vehicle export process.
– Vehicles are securely transported to the nearest port for shipping.
– We provide you with the necessary shipping details, including tracking information.
Our team ensures that all necessary documentation for export is completed efficiently.
The landing price includes the cost of the vehicle, shipping charges, and any applicable taxes or duties. It provides a comprehensive estimate of the total amount you need to pay to receive the vehicle at your destination.
For a detailed breakdown of the landing price, please contact our sales team with the specific vehicle details and your location.
We occasionally offer promotions and discounts on selected vehicles. Keep an eye on our website or subscribe to our newsletter to stay informed about any ongoing offers.
Additionally, we may provide discounts for bulk purchases or repeat customers. Contact our sales team to discuss any available offers.
If you wish to cancel your order, please follow these steps:
– Contact our customer support team as soon as possible.
– Provide your order details and reason for cancellation.
– Our team will guide you through the cancellation process and any applicable refund policies.
Cancellation fees may apply depending on the stage of the order and the specific circumstances. Please refer to our cancellation policy or contact our customer support team for more information.
The time it takes to receive your vehicle depends on various factors, including:
– Location: The distance and logistics involved in shipping to your destination.
– Shipping Method: The chosen shipping method (standard shipping, expedited, etc.).
– Customs Clearance: The time it takes for customs clearance in your country.
Our team will provide you with an estimated delivery time during the purchase process, and we will keep you informed about the shipping progress.
Yes, you can track the status of your order and shipment. Once your order is processed and the vehicle is shipped, we will provide you with tracking information. You can use this information to monitor the progress of your shipment online.
While we strive to meet estimated delivery times, unforeseen circumstances such as customs processing delays or transportation issues may cause delays. If there is a delay, our customer support team will keep you informed and work to resolve the issue promptly.
Feel free to adjust these questions and answers to fit your specific policies and procedures. Providing clear information about cancellation processes and estimated delivery times helps build trust with your customers.
We're a Japanese marketplace offering direct Used Japanese car purchases from Japan, with convenient delivery to your nearest port.".
